Returns
Thank you for choosing Aldora. We take great pride in our craftsmanship and are committed to delivering quality footwear that meets your expectations. Our Returns & Refunds Policy is in accordance with the Consumer Protection Act 68 of 2008 (“CPA”), and is designed to ensure a fair and transparent experience.
📦 Returns & Exchanges
You are welcome to return or exchange your purchase within 30 calendar days of receiving your order, provided the following conditions are met:
The item is unworn, unused, and in its original packaging
It is in a resalable condition
A valid proof of purchase (order number or receipt) is provided
The return is initiated within 30 days of receiving your order
Please note: Sale or promotional items are final sale and cannot be returned or exchanged unless defective
💳 Refunds
Refunds are processed once returned goods are received and inspected. If approved:
Refunds will be issued to the original payment method
Please allow up to 14 working days for processing
Shipping fees are non-refundable unless the product is defective/factory fault or the wrong item was delivered.